Privacy Policy
This privacy policy explains how Thunderbolt Casino collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
We collect personal information you provide during registration (name, email, date of birth, address), financial information for transactions (payment method details), and technical information (IP address, browser type, device information). We may also collect gameplay data for regulatory compliance and responsible gambling purposes.
How We Use Your Information
Your information is used to: manage your casino account, process deposits and withdrawals, verify your identity (KYC/AML compliance), provide customer support, send promotional communications (with your consent), ensure responsible gambling, and comply with legal and regulatory requirements.
Data Protection
We use industry-standard 128-bit SSL encryption to protect data in transit. Personal data is stored on secure servers with restricted access. We implement technical and organisational measures to prevent unauthorised access, loss, or alteration of your data.
Third-Party Sharing
We do not sell your personal information to third parties. We may share data with: payment processors (to complete transactions), regulatory authorities (as required by law), anti-fraud services, and our software provider (SpinLogic Gaming) for game functionality.
Your Rights Under POPIA
As a South African citizen, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to processing for direct marketing, and lodge a complaint with the Information Regulator. To exercise these rights, contact us at support@thunderboltcasino.com.
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings. Essential cookies are required for the site to function properly.
Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email or site notification. Continued use of the casino after changes constitutes acceptance of the updated policy.
Last updated: March 2026. For questions about this policy, contact support@thunderboltcasino.com.